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Blog Entries tagged as: 8x8

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  Here's Why Contact Center and UC Are Better Together in the Cloud

  Oct 18, 2022

  Migrating to the cloud and migrating to a unified communication solution (UC) is full of positives. But, when also paired with cloud contact center, the benefits to performance and cost savings really show.

  Full story
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  Nine Questions to Ask Your Mitel Support Partner About Moving to the Cloud

  Sep 06, 2022

  Selecting the right Mitel Support Partner is one of the biggest factors in having a smooth transition to the cloud. Make sure you make the correct choice by looking over these 9 important questions.

  Full story
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  Four 8x8 Features that Improve the Customer Experience

  Jul 26, 2022

  When customers call your business they are looking to have a seamless and easy experience. Luckily, 8x8 meets these expectations with many customer experience-focused features.

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  8x8 Partners with Genesys Cloud CX for Better Collaboration

  May 17, 2022

  Businesses today can't afford to only give one or two ways for customers to reach them. That is why 8x8 and Genesys are teaming up to create a robust contact center solution that can satisfy the increasing need of having multiple communication channels.

  Full story
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  Why Short-Term UCaaS Agreements Don’t Make Sense

  Feb 22, 2022

  We get it. Signing a long-term contract with a vendor that you haven't personally used yet is very daunting. However, opting for a short-term contract could be a huge mistake after making your final decision. See what benefits you can be missing out on if you decide to not go with the long-term option.

  Full story
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  3 Ways Recent Acquisitions and Partnerships Enhance CCaaS

  Feb 07, 2022

  You probably hear all the time that the communications industry experiences constant innovations, but what does that mean for you and your contact center agents. See what you could soon utilize by starting a cloud migration project today!

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  More UCaaS Acquisitions Ahead- 8x8 Buys FUZE While Ericsson Acquires Vonage

  Dec 06, 2021

  Recently, there have been many shake-ups in the communications industry. The most recent news to break was 8x8's acquisition of FUZE. See what all went into this $250 million deal and what the sudden surge of acquisitions in the UC industry should tell you before selecting which vendor you go with.

  Full story