8x8 Partner

Save Valuable Time with The Right Collaboration Tools

8x8 offers your users the means for communicating with other members of your organization efficiently and conveniently.  With an integrated hosted communications tool set that includes IM, conference bridges, call recording, online web conferencing, presence and integration with common email contact programs, collaboration is not only encouraged, but easily attainable.

8x8 provides robust functionality for businesses of any size, whether a home based business, or a global enterprise.  If you're looking for hosted VoIP options, our team can help you get started.

Maintain Productivity with Mobility Functionality

Employees can use 8x8's mobile app and take advantage of many of the same functionalities that they use when working from their office desk phone.

With the mobility app, users can make calls from their smartphones using the 8x8 calling plan saving on long distance and international calling expenses.  Call handling options such as Simultaneous Ring, Transfer, Hold, Park, call forwarding, conference bridge, and auto attendant are fully available through the mobility app.  

Increase Agent Satisfaction and Improve the Customer Experience

8x8's hosted contact center solution, Virtual Contact Center, offers the collaboration and unified communication tools needed to improve workforce optimization and increase your customer experience. 

Complete with data analytics, CRM integration capabilities, and skill-based routing, the Virtual Contact Center provides a simple to manage solution that enables your agents and supervisors to offer the best service for your customers.   Contact us for more information.

Increase Efficiency with Powerful Integrations

Your business can experience productivity enhancing integrations between the 8x8 phone system and popular business software programs.   8x8 can integrate with CRM applications such as Netsuite, Sugar, Act!, as well popular ticketing systems such as Zendesk, or Desk.com.  

These powerful integrations can help your employees be more efficient with day to day tasks and provide greater customer service to your callers.

Easily Manage User Accounts
Anytime, Anywhere

8x8's phone system and unified communication tools are 100% hosted in the cloud. This includes the ability to add, edit, or remove user accounts from any location simply by accessing the administration portal.  

The portal, known as the Configuration Manager, can be accessed through a web browser, and end users can access their profiles through the Virtual Office desktop app.  

Your business will experience a reduction in IT costs due to the ease of use and accessibility for every end user in your organization to make their own modifications such as setting up their own call fowarding rules, without relying on your IT staff. 

Rest Easy With Secure and Private Voice and Data Communications

From government agencies to global multi-site retail businesses, or healthcare organizations, 8x8 is fully compliant with all U.S. Federally mandated regulatory requirements to ensure the protection of customer data and information. 

Use of collaboration tools such as chat, web conferencing, document sharing, text, video and voice can be used in ways such as telemedicine, and offers geo-redundancy with strategically located data centers both domestically and internationally.

CPNI, FIPS, PCI-DSS, HIPAA and HIPAA/HITECH requirements are all met by 8x8, including the US Safe Harbor data privacy standards set forth for all EU/EEA member states.