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Blog Entries tagged as: CPaaS

• 

  Understanding the Buzz Behind Bring Your Own Carrier (BYOC)

  Jul 19, 2022

  When migrating your communications to the cloud, it's important that you do it in a way that makes the most sense for your organization. See if a Bring Your Own Carrier approach would be your best option.

  Full story
• 

  Swami Dictionary – Your Guide to the Wild World of Unified Communications

  Oct 30, 2020

  With so many terms thrown around in the unified communications industry it's sometimes hard to keep them all straight. That is why we have developed the Swami Dictionary! This resource is packed with useful terms that you may bump into during your journey into the industry.

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  Can I Add an After-Call Survey to my Call Flows?

  Sep 05, 2018

  In this Swami Tech Talk post, we address a question we frequently receive from our customers, "Can I add an after-call survey to my call flows?". The answer is yes and we show you how using Mitel's CPaaS, Summit.

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  Examples of CPaaS and How Enterprises Can Benefit From It

  Jun 05, 2017

  In this article, we provide practical examples that showcase the different ways CPaaS can be used by the enterprise market to empower businesses like never before. We explain what CPaaS is through real examples and why it's so important for businesses to take advantage of this communications tool.

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• 

  Understanding What ‘as-a-Service’ Acronyms Mean in Business

  May 02, 2017

  Ever get tired of all the as-a-service IT acronyms that keep getting tossed around? SaaS, CaaS, UCaaS, CPaaS, and the list goes on... what do they all really mean? We explain it clear and simple by taking the top 5 we deem as most relevant to you and your business communications options.

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