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Blog Entries tagged as: banking

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  The Technologies Empowering the Modern Cloud Contact Center

  Oct 18, 2021

  Almost every industry has been impacted by the rapid innovation of communication technologies. From checking your bank accounts on your phone to being able to speak to your doctor over video chat from the comfort of your home, the way we communicate has gone through a massive shift.

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  4 Ways UCaaS Can Empower FinTech Brands

  Jun 15, 2021

  Fintech is a young and exciting industry that is experiencing massive growth recently with banking becoming more and more digital. This new, technology-centric form of finance can be taken even further by utilizing an innovative cloud-based communication solution, UCaaS. See how combining Fintech & UCaaS can bring your financial organization to the next level!

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• 

  Omnichannel Customer Engagement: Beyond a Friendly Customer Service Agent

  Oct 10, 2019

  With omnichannel communications, delivering a positive customer experience goes far beyond a friendly voice from a highly trained customer service rep. This article covers the topic of omnichannel with examples from the financial services industry.

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