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Blog Entries tagged as: phone

• 

  Is Mitel's Cloudy Messaging Causing You Confusion?

  Nov 02, 2022

  News out of Mitel has been, to put it lightly, confusing recently. See what all of these recent updates mean and how your business should be responding to the upcoming changes.

  Full story
• 

  Broken Promises from Communications Vendors: A Cautionary Tale

  Oct 25, 2022

  Migrating to the cloud is already a difficult process as is. The process becomes nearly impossible when the sales rep on the other end of the deal is providing misinformation.

  Full story
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  Hidden Benefits of Moving from Mitel to RingCentral

  Oct 11, 2022

  If you are a current Mitel customer looking to make a move to the cloud, you are running out of time to select a provider. See what option is best for your business to make the switch to UC.

  Full story
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  Betraying Your Communications Customers: A Cautionary Tale

  Oct 04, 2022

  Navigating a move to the cloud involves many different steps. Some of these steps, if overlooked, could result in large, avoidable costs. That is why working with a partner with experience is crucial.

  Full story
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  What Are Professional Services and Why Do You Need Them?

  Sep 27, 2022

  A company's needs often change. For that reason, Professional Services are often needed to tweak your communications system to respond to these changes.

  Full story
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  Can Cloud Communications Save Your Business Money During an Economic Downturn?

  Sep 20, 2022

  When facing an economic downturn, it may be tempting to stick with a solution that just works. But, making the switch from on-prem to cloud-based communications could be what your business needs to come out on top.

  Full story
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  Do Pots Line Price Increases Mean You Should Move to Cloud?

  Sep 13, 2022

  While your POTS lines may have served you well in the past, it is likely time to start planning an upgrade. Learn how your business could benefit from a cloud-based UCaaS solution.

  Full story
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  Five Major Benefits of Modern Outbound Dialers

  Aug 16, 2022

  Outbound dialers present many benefits to your contact center including increasing agent productivity and improved reporting. See how else your contact center could benefit from this often overlooked software.

  Full story
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  Four 8x8 Features that Improve the Customer Experience

  Jul 26, 2022

  When customers call your business they are looking to have a seamless and easy experience. Luckily, 8x8 meets these expectations with many customer experience-focused features.

  Full story
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  Mitel Partner Alert: 6900 series price increases effective August 1, 2022

  Jul 22, 2022

  Another Mitel price increase is on its way. This time, on the 6900 phone series. Read more to learn how you can best prepare for this change.

  Full story
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  Understanding the Buzz Behind Bring Your Own Carrier (BYOC)

  Jul 19, 2022

  When migrating your communications to the cloud, it's important that you do it in a way that makes the most sense for your organization. See if a Bring Your Own Carrier approach would be your best option.

  Full story
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  Ensuring PCI Compliance in Your Contact Center

  Jun 14, 2022

  With millions of over-the-phone transactions happening each year, it is no surprise how often data breaches occur. But they don't have to. See how your business can avoid these costly business disruptions by staying PCI compliant.

  Full story