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  • Broken Promises from Communications Vendors A Cautionary Tale

    Broken Promises from Communications Vendors: A Cautionary Tale

    Oct 25, 2022
    Migrating to the cloud is already a difficult process as is. The process becomes nearly impossible when the sales rep on the other end of the deal is providing misinformation.
    Full story
  • Hidden Benefits of Moving from Mitel to RingCentral

    Hidden Benefits of Moving from Mitel to RingCentral

    Oct 11, 2022
    If you are a current Mitel customer looking to make a move to the cloud, you are running out of time to select a provider. See what option is best for your business to make the switch to UC.
    Full story
  • What Are Professional Services and Why Do You Need Them

    What Are Professional Services and Why Do You Need Them?

    Sep 27, 2022
    A company's needs often change. For that reason, Professional Services are often needed to tweak your communications system to respond to these changes.
    Full story
  • The Worrying Trend of Private Equity UC Acquisitions

    The Worrying Trend of Private Equity UC Acquisitions

    Aug 09, 2022
    UC companies are constantly being bought up by private equity firms. This may not seem like something that would impact your organization directly, but it most certainly does.
    Full story
  • What Does the RingCentral + Mitel Partnership Mean for You

    What You Need to Know about the Mitel RingCentral UCaaS Partnership – Our Unique Partner Perspective

    Nov 10, 2021
    As an experienced partner for both Mitel and RingCentral, our unique analysis of the current strategic partnership announcement between the two companies gives guidance and clear direction for Mitel clients wondering how this impacts them and what to do next.
    Full story

  • Why Converged Technical Account Managers Matter - A Cautionary Tale

    Nov 02, 2021
    Cloud migrations are tough. That is why it is important to have someone in your corner that can ensure that the process goes smoothly. See how our Technical Account Managers (TAMs) can assist you with valuable insights during your next IT project!
    Full story
  • Leaving the Circus of Juggling Multiple Vendors

    Leaving the Circus of Juggling Multiple Vendors

    Oct 12, 2021
    Traditionally, if you wanted a communication solution that had a variety of features you would need to piece it together through multiple vendors. This resulted in a lot of implementation and training for an end product that felt disjointed and frustrating. Today, unified communications prevents this headache by packaging all of the necessary modern tools on one easy-to-use platform.
    Full story
  • Why Consider a Phased Migration to Cloud Communications

    Why Consider a Phased Migration to Cloud Communications?

    Aug 10, 2021
    When adopting a new and exciting piece of technology, like a cloud-based communication solution, it's tempting to ditch your old system and quickly replace it. While we commend the enthusiasm, we recommend taking your time with this very complicated process. If rushed, a cloud migration can quickly go south with countless areas going overlooked.
    Full story
  • Who’s In Your Corner When a Migration Turns Ugly

    Who’s In Your Corner When a Migration Turns Ugly?

    Jun 08, 2021
    When you partner with Converged Technology Professionals you will never be left to fend for yourself when something goes wrong. We make sure every part of your IT project is executed correctly and that any issue is resolved promptly. In this article, our Program Manager, Stephen Doerr, talks about how we fight to make sure our customers' experience is nothing short of excellent.
    Full story
  • The Value of a Trusted Cloud Partner

    The Value of a Trusted Cloud Partner

    Feb 05, 2021
    Migrating your business communications to the cloud is not as easy as it may seem. Aligning with a trusted cloud partner that understands your business and industry can prevent you from having a failed I.T. project. But beware, not all partner are to be trusted. Check out the full article to see what you should look for when choosing who to work with.
    Full story

  • Understanding the Gartner Magic Quadrant 2020 for UCaaS

    Jan 06, 2021
    Every year the research and advisory firm, Gartner, provides insights on a variety of IT industries, including Unified Communications as a Service or UCaaS. With the recent shift in remote work UCaaS has seen massive innovation and many new companies have entered the market. Check out this years Gartner Magic Quadrant report and see which cloud-based communications providers came out on top this year!
    Full story

  • Cyber-attacks are on the Rise: How Prepared are Your WFH Employees?

    Oct 06, 2020
    It only takes one weak link to fall victim of a cyber-attack. With many employees working remote the likelihood of a security breach is more likely. That is why it is important to have the right technologies and protocols in place to ensure that your valuable business information stay secure.
    Full story
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