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Blog Entries tagged as: technology

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  How to Streamline Cloud-Calling and BYOC Implementation

  Nov 16, 2022

  Migrating to a digital communications environment is not a one-size-fits-all solution. See what your company should consider before taking on this project.

  Full story
• 

  Here's Why Contact Center and UC Are Better Together in the Cloud

  Oct 18, 2022

  Migrating to the cloud and migrating to a unified communication solution (UC) is full of positives. But, when also paired with cloud contact center, the benefits to performance and cost savings really show.

  Full story
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  Hidden Benefits of Moving from Mitel to RingCentral

  Oct 11, 2022

  If you are a current Mitel customer looking to make a move to the cloud, you are running out of time to select a provider. See what option is best for your business to make the switch to UC.

  Full story
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  What Are Professional Services and Why Do You Need Them?

  Sep 27, 2022

  A company's needs often change. For that reason, Professional Services are often needed to tweak your communications system to respond to these changes.

  Full story
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  Can Cloud Communications Save Your Business Money During an Economic Downturn?

  Sep 20, 2022

  When facing an economic downturn, it may be tempting to stick with a solution that just works. But, making the switch from on-prem to cloud-based communications could be what your business needs to come out on top.

  Full story
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  Understanding the Buzz Behind Bring Your Own Carrier (BYOC)

  Jul 19, 2022

  When migrating your communications to the cloud, it's important that you do it in a way that makes the most sense for your organization. See if a Bring Your Own Carrier approach would be your best option.

  Full story
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  8x8 Partners with Genesys Cloud CX for Better Collaboration

  May 17, 2022

  Businesses today can't afford to only give one or two ways for customers to reach them. That is why 8x8 and Genesys are teaming up to create a robust contact center solution that can satisfy the increasing need of having multiple communication channels.

  Full story
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  Hybrid Meetings Continue to Shape the Modern Workforce

  May 10, 2022

  Without the proper tools in place, remote workers are likely to feel left out at hybrid meetings. Check out how you can ensure that everyone feels involved at your next digital gathering!

  Full story
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  HP Buys Poly Confirming Hybrid Work is Here to Stay

  May 05, 2022

  If you are not convinced that hybrid is here to stay you may want to take a closer look at the recent acquisition of Poly by HP. See what this multi-billion dollar purchase could signal for what workplaces will look like in the future.

  Full story
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  8 Reasons Mitel Customers Should Move to Cloud or Change Cloud Providers Now

  Apr 29, 2022

  There is no easy way to put it. If your business is currently relying on a Mitel on-premise system it is time to make a change. Moving to a cloud-based solution is crucial to your organization's health.

  Full story
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  Nine Tips for Thriving in a Remote Work Environment

  Apr 26, 2022

  In order to get the most out of remote work, you have to be proactive in dealing with its set of unique challenges. See how your team can thrive when working from home.

  Full story
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  How Self-Service Increases Efficiency for Your Contact Center

  Apr 19, 2022

  Time is valuable, especially in a high-volume call center. That is why your company should be utilizing self-service to keep highly repetitive tasks off of your agent's plates.

  Full story