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  • Four 8x8 Features that Improve the Customer Experience

    Four 8x8 Features that Improve the Customer Experience

    Jul 26, 2022
    When customers call your business they are looking to have a seamless and easy experience. Luckily, 8x8 meets these expectations with many customer experience-focused features.
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  • Bold New Features for RingCentral MVP

    New Features for RingCentral MVP

    Jun 02, 2022
    From live transcriptions to integrating with the business apps you use, RingCentral MVP keeps your teams efficient and productive in a hybrid or remote work environment.
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  • Hybrid Meetings Continue to Shape the Modern Workforce

    Hybrid Meetings Continue to Shape the Modern Workforce

    May 10, 2022
    Without the proper tools in place, remote workers are likely to feel left out at hybrid meetings. Check out how you can ensure that everyone feels involved at your next digital gathering!
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  • HP acquires Poly to support hybrid work

    HP Buys Poly Confirming Hybrid Work is Here to Stay

    May 05, 2022
    If you are not convinced that hybrid is here to stay you may want to take a closer look at the recent acquisition of Poly by HP. See what this multi-billion dollar purchase could signal for what workplaces will look like in the future.
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  • Nine Tips for Thriving in a Remote Work Environment

    Nine Tips for Thriving in a Remote Work Environment

    Apr 26, 2022
    In order to get the most out of remote work, you have to be proactive in dealing with its set of unique challenges. See how your team can thrive when working from home.
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  • Business Leaders Question the Hybrid Workplace

    Business Leaders Question the Hybrid Workplace

    Apr 12, 2022
    For many businesses, the era of remote work is over. Those same employers may also be getting hit the worst by "The Great Resignation." See how your organization can not fall victim to increased turnover rates by implementing a hybrid work environment.
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  • Four Common Signs Your Internal Communications Are Failing

    The Top RingCentral Features Driving Growth for Sales Teams

    Mar 29, 2022
    Sales reps do a lot more than just make cold calls. With modern contact center solutions, there are many ways your reps can get in contact with your customers and prospects. See which RingCentral tools can improve your customer experience and make your employees more efficient.
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  • Four Common Signs Your Internal Communications Are Failing

    Four Common Signs Your Internal Communications Are Failing

    Mar 22, 2022
    While we love remote work, we are not blind to the downsides that could come with working from home. That is why it is important to be mindful of the potential negatives so that they can be prevented in the future. See what warning signs your organization should be on the lookout for!
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  • Is Voice Losing Relevance in the Contact Center - blog

    Is Voice Losing Relevance in the Contact Center?

    Nov 09, 2021
    Today's contact centers consist of many tools outside of the usual phone call. Customers expect you to have a channel that appeals to them like web chat, SMS, email, and so on. If your contact center agents are only relying on voice communication it is time to look at upgrading to a modern contact center solution!
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  • Why Microsoft Teams Gained Incredible Popularity During the Pandemic

    Apr 27, 2021
    The effects of the COVID-19 pandemic resulted in dramatic changes in many businesses. For Microsoft Teams this global event resulted in a 700% increase in users in just one year. See how this communication platform was able to skyrocket in popularity in the previous year and why they show no signs of slowing.
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