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Insight and updates on UCaaS, CCaaS, cloud migration, and more

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  • Azure for the Remote Worker

    Sep 01, 2020
    The benefits that come with remote work are great for everyone, including employers. With the use of Microsoft Azure and their Windows Virtual Desktop, companies can avoid the costs of sending everyone a company laptop and save money by not worrying about potential costly repairs and maintenance. Check out the article to see all of the benefits!
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  • 6 Benefits of Cloud Driven Networking

    Aug 25, 2020
    From cost savings to an increase in security, there are a lot of reasons to switch to cloud driven networking. Check out the full list and see for yourself how your business could benefit from cloud networking.
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  • The Argument for Choosing a Cloud Contact Center vs. Legacy Systems

    Aug 18, 2020
    With more companies migrating to the cloud it is important to understand why this sudden shift away from the on-premise PBX system is happening. Read what the benefits of this always evolving cloud-based solution are and what that could mean for your business.
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  • Not All 6900 Phones Are Compatible With MiVoice Connect. What You Need to Know.

    Aug 12, 2020
    Buying refurbished products comes with the benefit of costing less but if the wrong items are purchased it can cause a lot of headaches. Read about how you can avoid costly mistakes and purchase the right phones the first time!
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  • Technology That Helps You Manage a Remote Contact Center Team

    Aug 10, 2020
    Moving a contact center to be remote can be very tricky and knowing where to start is not necessarily clear. That is why we put together a list of technologies that could be very useful in operating a successful remote team of agents. Read more to see how you can best set up your remote team!
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  • Working From Home: The Struggle is Real

    Aug 04, 2020
    Remote work is a new way of working for a lot of people and many are struggling in this new environment. Work outside of the office comes with distractions employees have never faced before. How can you best set you and your team up for success? Read to find out!
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  • The Argument for Hybrid Contact Center Environments

    Jul 28, 2020
    When it comes to where to host your communications it is often a decision of on-premise or cloud. But for some businesses a hybrid of the two may be the best option. Read more to see how you could benefit from utilizing both methods.
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  • Know the Facts About Your Phone Numbers for a Smooth Porting Process

    Jul 20, 2020
    Moving your communications to the cloud comes with a lot of benefits if done correctly. One thing that you want to insure is done correctly is your company's phone numbers. Having a smooth porting process will allow you to avoid headaches like porting delays or improper billing.
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  • RingCentral and Microsoft Teams Integration

    How RingCentral's Integration with Microsoft Teams Can Further Your Business Communications

    Jul 15, 2020
    Here are some of the many benefits that RingCentral's integration with Microsoft Teams can offer your business. Keep using the Teams you love, but with RingCentral's enterprise voice features and functionality.
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  • 5 Non-Pandemic Reasons to Encourage Working from Home

    Jul 14, 2020
    There has been a big focus on the benefits of work from home when it comes to COVID-19, but there are other benefits outside of a pandemic. Remote work comes with perks that your employees value that you, as an employer, also benefit from. Check out why you should consider remote work outside of a pandemic.
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  • Is Hosted Voice Secure Enough for Law Firms?

    Jul 06, 2020
    With being restricted from doing business in person, unified communications has been a popular topic of discussion. But when it comes to law firms, does this new form of communicating come with the privacy and security that is required? Read more to find out!
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  • 5 Reasons Call Center Agents May Perform Better Working From Home

    Jun 30, 2020
    Working remotely has increased in popularity and businesses are realizing the benefits. From a reduction in office space costs to eliminating commute time for employees, this work structure may be a win-win for everybody involved.
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