The Ultimate API
for IVR Analytics and Reporting Capabilities

Gain crucial real-time insights into the effectiveness of your IVR system with Swami Vision, our IVR analytics data metrics and reporting API. Regardless of your IVR platform, our API gives your business the power and control needed to generate data rich reports which quantify caller experience and behavior patterns so you can easily monitor the health and effectiveness of your IVR application.  Let us know if you're ready to maximize your IVR potential and make sure to ask for a consultation!

COMPATIBLE WITH ANY APPLICATION PLATFORM 

Our proprietary API is designed to be cross-platform compatible with any IVR application.  Swami Vision is easy to configure and install, and requires no additional programming.  Regardless if you are using ShoreTel, Cisco, Avaya, or any other phone system for your IVR, Swami vision will work for you.

ROBUST IVR ANALYTICS REPORTING UNLIMITED OPTIONS 

Swami Vision includes an extensive library of useful and informative reports which provide accurate real-time data in order to ensure your IVR is accomplishing the purpose for which it was created. 

See more and do more with Swami Vision.

Relevant Data Reporting For Any IVR 

Swami Vision is not limited to any one type of IVR functionality.  This means whether your IVR is for surveys, self-service, pay by phone, or any other purpose, Swami Vision can help you measure the success by providing the data needed to know if any adjustments should be made to improve user experience. 

Monitor the Health of your IVR 

Use Swami Vision to monitor any common bottlenecks, unusual drop-offs, or other red flags that could indicate possible issues that your IVR system or callers may be experiencing that would otherwise have gone unnoticed.  

OUR COMMITMENT TO YOU

Data driven insights provided through the Swami Vision API and reporting utility can give your team the confidence to make well informed decisions that lead to a positive caller experience.  Our team will work with you to make sure you are getting the data you need to properly monitor and manage your IVR application.

To learn how Swami Vision can provide the reporting capabilities your IVR is currently lacking, please contact us today.