Video Transcription
Jeff Carroll:
Some of those core onsite services you need like paging, faxing, analog support. Can those continue to be supported without line cards in your PBX to support those specific functions? And the answer is absolutely. RingCentral has faxing as a core component of our user licenses so you people can have that on their desktop, but we can also support an onsite fax machine if that is a requirement for that particular business.
When it comes to paging, we have a number of providers, specifically CyberData, and couple of others out there who support IP to analog connectivity so if you have existing paging devices out there, paging amplifiers, we can coordinate with those providers recommend solutions to be able to provide that integration directly back into RingCentral. And that can be done in many cases without any additional charge from RingCentral.
And then finally analog devices, if you're a huge analog user, we do have ways of supplying gateways on-premise or simple ATA that can allow you to provide connectivity to one or two analog course as needed. When it comes to E911, we are fully compliant with Kari's law, as well as Grey Bomb Act, which is very important, harkens back to some of the advantages of being hosted, you're paying for us to be compliant to federal standards, and we make sure that we are so you don't have to worry about that on your own end to do that, but we certainly can provide a lot of option with respect to 911.
If somebody does dial 911, we can provide notifications throughout the organization built right into the product for that notification or as people are moving about and moving to a different area of your building or campus, we can establish what we call nomadic 911, where we can detect where you're at, your IP address or the SSID of the wireless access point that you're connected to and be able to adjust the 911 notifications at appropriate for that person's location.
Finally, when it comes to disaster recovery, that again goes back to the architecture of a cloud solution. In the United States, we have two primary data centers amongst the over 35 we have worldwide that we utilize for our core telephony functions, should one fail, you're automatically going to go to the other one and we'll be able to resume services in a blink of an eye in many cases.
So very easy to be solidly supported by RingCentral, but let's say your local loop has some kind of failure, do we have solutions for that? Well, we do. Couple of things as you can use our mobility application, which is a very, very reliable application, which also can avoid any type of local connectivity issues you might have, but we can even program something as simple as if I don't see that particular telephone device on somebody's desk operational, that MAC address is no longer appearing to us, then we can force that calls to go to an externally defined number if we want to do that so a number of ways we can be resilient as well as redundant for users.