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Blog Entries tagged as: voip

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  Understanding How IP Paging Works in a Cloud Infrastructure

  Nov 04, 2021

  Like most other communications, paging is starting to move towards the cloud. But, many businesses and organizations still rely on aging systems that are harder to maintain than the newer cloud-based solution, especially as fewer and fewer providers are supporting the legacy technology. See what other benefits come with IP paging!

  Full story
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  How Cloud Communications Improves Efficiencies for Multi-Location Businesses

  Mar 16, 2021

  The flexibility you gain from migrating away from an on-prem PBX to a cloud based solution is night and day. You gain a handful of benefits like higher reliability, increased user experience and even reduced costs. See what other benefits you can utilize with a move to the cloud!

  Full story
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  Swami Dictionary – Your Guide to the Wild World of Unified Communications

  Oct 30, 2020

  With so many terms thrown around in the unified communications industry it's sometimes hard to keep them all straight. That is why we have developed the Swami Dictionary! This resource is packed with useful terms that you may bump into during your journey into the industry.

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  Technology That Helps You Manage a Remote Contact Center Team

  Aug 10, 2020

  Moving a contact center to be remote can be very tricky and knowing where to start is not necessarily clear. That is why we put together a list of technologies that could be very useful in operating a successful remote team of agents. Read more to see how you can best set up your remote team!

  Full story
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  Is Hosted Voice Secure Enough for Law Firms?

  Jul 06, 2020

  With being restricted from doing business in person, unified communications has been a popular topic of discussion. But when it comes to law firms, does this new form of communicating come with the privacy and security that is required? Read more to find out!

  Full story
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  Challenges to Overcome When Moving from a PBX to the Cloud

  May 07, 2020

  Changing how business is conducted always presents challenges. When transitioning from a traditional PBX to one that is based in the cloud their could be potential issues. That is why it is important to do this transition the right way. Read more to learn how!

  Full story
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  Understand the Link Between VoIP and Available PBX Options

  Jan 27, 2017

  VoIP plays an important role in choosing the right PBX for your business, so make sure to understand the basics of the VoIP-PBX relationship.

  Full story