Insight and updates on UCaaS, CCaaS, cloud migration, and more

When you peruse news feeds on LinkedIn and IT Blogs one of the things that strikes you is the push to the bleeding edge on how fast everything is moving. Soon we will be consuming all of our unified communications via mobility and the cloud. To put it bluntly, it is true for a cross section of our users! We have many clients pushing the envelope and wanting more ways to communicate within the business no matter their geography.

Changes to the unified communications industry is leading companies to abandon the notion of business as usual.

Don't give up on your ShoreTel, it may very well be you simply need to get a new IT partner. Contact CT Pros to get a fresh evaluation and get the attention you deserve!

Read some tips for how to stress test your contact center. This article focuses on the benefits of a stress test, and as it relates to ShoreTel's Enterprise Contact Center solution.

Learn why it's important to be aware of the potential risks that come with month to month cloud provider contracts.

Learn why CT Pros does not participate in consultant based RFPs. Visit their website to learn more about their services.

Located in the Midwest, Chicago, Milwaukee, Grand Rapids, and Indianapolis, Learn why CT-Pros is the best place to work!

ShoreTel's acquisition of M5 Networks helps expand solutions in the cloud thereby reaching into more market segments. A tour of their data centers were impressive.

In this article, learning to say to no to customers is described as an important element to the sales process.

In this CT Pros blog post, the NPS is defined with an informative infographic that's easy to read and understand for inquiring minds.

CT Pros customer wins Grand Prize raffle at the ShoreTel and Suds customer appreciation event for Packers Bears tickets.

In this article by Converged Technology Professionals, the value of finding the right UC Partner is discussed as it relates to addressing business communication issues within an organization.