Read Joe's take on why Avaya clients should start thinking about their future UC roadmap provided Avaya's recent decision to file for Chapter 11. In this post you'll hear valid points for why this is not a small bump in the road and what this means for customers who use their UC products.

A Special VoIP Swami message from CT-Pros to all our awesome customers and partners!

VoIP plays an important role in choosing the right PBX for your business, so make sure to understand the basics of the VoIP-PBX relationship.

Learning to value a well deserved vacation is important for everyone. However sometimes we still have to make time to check in with work responsibilities, especially in an ever growing mobile environment. This article goes over ways to make your vacation more valued by minimizing work time consuming interruptions.

When you peruse news feeds on LinkedIn and IT Blogs one of the things that strikes you is the push to the bleeding edge on how fast everything is moving. Soon we will be consuming all of our unified communications via mobility and the cloud. To put it bluntly, it is true for a cross section of our users! We have many clients pushing the envelope and wanting more ways to communicate within the business no matter their geography.

Changes to the unified communications industry is leading companies to abandon the notion of business as usual.

Don't give up on your ShoreTel, it may very well be you simply need to get a new IT partner. Contact CT Pros to get a fresh evaluation and get the attention you deserve!

Read some tips for how to stress test your contact center. This article focuses on the benefits of a stress test, and as it relates to ShoreTel's Enterprise Contact Center solution.

Learn why it's important to be aware of the potential risks that come with month to month cloud provider contracts.

Learn why CT Pros does not participate in consultant based RFPs. Visit their website to learn more about their services.

Located in the Midwest, Chicago, Milwaukee, Grand Rapids, and Indianapolis, Learn why CT-Pros is the best place to work!

ShoreTel's acquisition of M5 Networks helps expand solutions in the cloud thereby reaching into more market segments. A tour of their data centers were impressive.

In this article, learning to say to no to customers is described as an important element to the sales process.

In this CT Pros blog post, the NPS is defined with an informative infographic that's easy to read and understand for inquiring minds.

CT Pros customer wins Grand Prize raffle at the ShoreTel and Suds customer appreciation event for Packers Bears tickets.

In this article by Converged Technology Professionals, the value of finding the right UC Partner is discussed as it relates to addressing business communication issues within an organization.

In this article you'll learn why businesses continue to choose CT Pros as their trusted IT partner. If you're looking for a trusted ShoreTel partner, contact us today.

Understand the ins and out of choosing the right Unified Communications vendor for your business. In this article, you will learn tips that will help you avoid costly mistakes and pitfalls.

In this article, we discuss how to choose a unified communications phone system that works for your business needs and goals.

Choosing an IT partner isn't like it used to be. With the constant advancements in technology and IOT, there's a lot more to IT networking than just managing computers. This article reviews what you should look for when evaluating IT partners for your business.