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Selected Category: Swami Tech Talk

Know the Facts About Your Phone Numbers for a Smooth Porting Process

Jul 20, 2020

Moving your communications to the cloud comes with a lot of benefits if done correctly. One thing that you want to insure is done correctly is your company's phone numbers. Having a smooth porting process will allow you to avoid headaches like porting delays or improper billing.
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What is the Mitel Revolution Mass Notification System?

Jun 24, 2019

In this Swami Tech Talk post, you'll learn about Mitel Revolution, the Mitel Mass Notification system for your business or organization. Be prepared for any emergency with Mitel Revolution.
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How to Use Route Points to Assign an External Number to an Extension

Mar 29, 2019

In this Swami Tech Talk post, you'll learn how to configure route points within Mitel Director to dial an external number with an extension, and under what circumstances this is useful.
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How to Configure Your Business Call Flow Schedules in Mitel Director

Mar 07, 2019

Understanding proper call flow scheduling in your Mitel Director is critical to ensure your callers have a positive experience when they call your business whether during normal business hours, after business hours or during the holidays.
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8 Telecom Terms You Should Know when Working with Carriers

Feb 18, 2019

Another Swami Tech Talk Blog Post! This time by our talented Project Manager, Trish Cottone. In this post, she layouts 8 must-know industry acronyms that are important to understand.
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Virtual Local Area Networks. Good for Me and Good for You?

Feb 07, 2019

This article is written by Ryan Cayton, our Advanced Enterprise Solutions Engineer. In this article Ryan shares his most practical and insightful tips and personal advice when working with VLANs. Enjoy the read!
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How to Use Your Mitel Desk Phone with your Cell Phone

Oct 02, 2018

In this Swami Tech Talk post, we step you through configuring call forwarding and external assignment with your Mitel Connect Client.
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What is E911 and Why is it Important for Your Business?

Sep 13, 2018

What is E911 and is it important to your business? The answer is yes!! We explain what you need to know in this Swami Tech Talk blog post.
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Can I Add an After-Call Survey to my Call Flows?

Sep 05, 2018

In this Swami Tech Talk post, we address a question we frequently receive from our customers, "Can I add an after-call survey to my call flows?". The answer is yes and we show you how using Mitel's CPaaS, Summit.
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Beware of Toll Fraud, Know How to Protect Yourself

Aug 14, 2018

In this Swami Tech Talk post, we discuss how to make sure to know how to protect yourself and your Mitel MiVoice Connect system from unwanted costly toll-free fraud attacks.
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Change your ways and break free from your desk with these 3 Phone tips

Jul 10, 2018

Learn three easy ways to start using your Mitel Connect Client to break free from your desk and add flexibility and balance to your life.
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Keys to a Successful Phone System Implementation

Jun 21, 2018

Here are some practical tips for making sure your phone system implementation is successful and stress-free.
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Insight and updates on UCaaS, CCaaS, cloud migration, and more

Selected Category: Swami Tech Talk

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